Effective Date: Auguest 1st 2025

At Polestar International, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data we receive through our website: [www.ploestarint.com] or any associated platforms and communications.

‍1. Information We Collect
‍We may collect the following types of information when you interact with our website:

‍Personal Information (when submitted via contact forms, inquiries, or quote requests):
a. Name
b. Email address
c. Phone number
d. Company details
e. Country/Region
f. Any message you voluntarily include

‍Technical Information:
a. IP address
b. Browser type and version
c. Device type
d. Pages visited and time spent on our website
e. Referring URL or location

‍Cookies and Tracking Technologies (see section 5)

‍2. How We Use Your Information
We use your information to:
a. Respond to inquiries and sample requests
b. Process export orders and partnerships
c. Improve the performance and functionality of our website
d. Communicate news, updates, and service announcements (with your consent)
e. Comply with legal, regulatory, and operational requirements

‍3. How We Share Your Information
‍We do not sell your personal data. We may share your information with:
a. Internal staff and export agents for order fulfillment
b. Trusted logistics partners for shipment coordination
c. IT and analytics service providers to improve site performance
d. Government authorities or regulators where legally required

‍4. Data Storage & Security
‍All personal data is stored on secure servers and accessible only to authorized personnel. We employ appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, misuse, or disclosure.

‍5. Cookies Policy
‍Our website uses cookies to:
a. Improve user experience
b. Track site performance
c. Remember visitor preferences

You can control cookie settings through your browser. Disabling cookies may affect site functionality.

‍6. Third-Party Links
‍Our website may include links to external sites, such as logistics partners or certification agencies. We are not responsible for the privacy practices of these third-party websites.

‍7. Your Rights
‍Depending on your location, you may have the right to:
a. Access the data we hold about you
b. Request correction or deletion
c. Opt out of email marketing
d. Withdraw consent to data processing

To exercise these rights, please contact us at: info@polestarint.com

‍8. Changes to This Policy
‍We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date.

‍9. Contact Us
‍For questions or concerns about this Privacy Policy, please contact:
‍
Email: info@polestarint.com
Phone:  (+94) 76 936 4554
Our Location: Polestar International, 93/12, Kahanthota Road, Malabe, Sri Lanka.